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Career Training Opportunities from Chief / Bauer Service Experts Heating & Air Conditioning in ChampaignCareer Training Opportunities from Chief / Bauer Service Experts Heating & Air Conditioning in Champaign

Sales Training
The sales training is comprised of:

  • Five (5) Residential Sales Consultant classes each year.
    • Two week class focused on technical and sales to better position the RSC for success in their market.
  • Two (2) Commercial Account Manager classes annually.
    • Two week class focused on technical and sales to better equip the RSC for success in their region.
  • Two (2) different sales programs offered for General Managers biannually, totaling four-and-a-half training days, focusing on sales culture and everyday sales operation.

Technical Training
The technical training for technicians contains:

  • HVAC tune-up procedural training twice a year
  • Heat exchanger and CO inspection annually
  • Technical communication and ‘build-a-tech’ semiannually
  • Ongoing NATE certification and specialty programs on demand

Service Experts Heating and Air Conditioning is investing in further training through the launch of a Learning Management System, to drive assigned and ad hoc programs to better provide education to our technical personnel.

Miscellaneous Training

  • Semiannually, conduct Operational Excellence for General Managers, to give support, tools, and structure for running a business from the P&L aspect.

Customer Service Specialist

  • Three (3) times a year, conduct outbound calling through a one (1) day class. In this course we cover heating and cooling industry basics, why people buy, calling procedures, scripts, customer purchasing signals, and overcoming customer grievances.

Dispatcher

  • No formal classes provided. On the job training conducted by the General Manager and relevant staff at center level.

Sales Training
The sales training is comprised of:

  • Five (5) Residential Sales Consultant classes each year.
    • Two week class focused on technical and sales to better position the RSC for success in their market.
  • Two (2) Commercial Account Manager classes annually.
    • Two week class focused on technical and sales to better equip the RSC for success in their region.
  • Two (2) different sales programs offered for General Managers biannually, totaling four-and-a-half training days, focusing on sales culture and everyday sales operation.

Technical Training
The technical training for technicians contains:

  • HVAC tune-up procedural training twice a year
  • Heat exchanger and CO inspection annually
  • Technical communication and ‘build-a-tech’ semiannually
  • Ongoing NATE certification and specialty programs on demand

Service Experts Heating and Air Conditioning is investing in further training through the launch of a Learning Management System, to drive assigned and ad hoc programs to better provide education to our technical personnel.

Miscellaneous Training

  • Semiannually, conduct Operational Excellence for General Managers, to give support, tools, and structure for running a business from the P&L aspect.

Customer Service Specialist

  • Three (3) times a year, conduct outbound calling through a one (1) day class. In this course we cover heating and cooling industry basics, why people buy, calling procedures, scripts, customer purchasing signals, and overcoming customer grievances.

Dispatcher

  • No formal classes provided. On the job training conducted by the General Manager and relevant staff at center level.
  • About Chief / Bauer Service Experts Heating & Air Conditioning
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Serving These Communities and More
  • Bloomington
  • Broadlands
  • Champaign
  • Decatur
  • Dewey
  • Fisher
  • Homer
  • Mahomet
  • Monticello
  • Pesotum
  • Philo
  • Rantoul
  • Sadorus
  • Saint Joseph
  • Savoy
  • Sidney
  • Tolono
  • Urbana
  • Villa Grove
  • White Heath
Chief / Bauer Service Experts Heating & Air Conditioning
520 North Hickory StreetChampaign, Illinois 61820
Sales and Service: 217-689-2469
Employment Inquiries: 217-352-5211
Email: chiefbauer@serviceexperts.com
About Chief / Bauer Service Experts Heating & Air Conditioning
Service Experts Heating and Air Conditioning was established on the basis of delivering customers with the most excellent heating and cooling practices in the industry. Since its foundation, Chief / Bauer Service Experts in Champaign has been devoted to our area, offering the best HVAC (Heating, Ventilation, Air Conditioning) products and services in the area. If you are interested in more information about your regional HVAC leaders, simply dial us at 217-689-2469 or reserve an appointment with us through our website.
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