10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can be difficult. That selection is significant because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research various companies in your area that might be suitable for the job. Once you find a a small number of candidates with enough experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company’s license and insurance needs to be the first question on the list. Hiring a licensed contractor makes sure that they meet the state and local requirements for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the course of the project. A respectable HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an oversized or undersized system causes inefficient performance and could decrease the unit’s life span. An experienced contractor can assess your home and determine the suitable heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and air conditioning brands offer products with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you locate the most appropriate fit for your needs. To get an idea of equipment quality and prices, consider making a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. When you have an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from multiple HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, low-ball estimates don’t always lead to the savings you think they will. You’ll likely end up with substandard equipment and poor customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are essential to making the most of your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your furnace and air conditioning company helps bring about solid long-term HVAC performance. It also means you won’t have to restart your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state officials. A reliable contractor should handle this process on their own, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Make sure to ask if they offer financing options or if they will need full payment when the project is done.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will differ based on the project’s size and difficulty. Still, having a clear timeline is crucial to reduce disruption to your daily routine. Your contractor should provide a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to recommend ways to maximize energy efficiency by doing a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more budget-friendly up-front investment and decreased utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the team at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to reach out at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.

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