How do I Choose the Right AC Repair Company in Champaign?

April 03, 2015

Dealing with an AC repair can be one of the most frustrating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must be without a comfortable home for an undetermined amount of time, but you need to find time to get it back to working order. All Champaign AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.

Do You Have Local References?

Heating and air conditioning equipment is an important investment and is crucial to keeping a comfortable home. That’s why it’s so important to hear from local Champaign citizens about their AC repair experiences. Those same consumers have been where you are and chose Chief / Bauer Service Experts Heating & Air Conditioning for a reason. While it can feel a tad awkward talking with someone you don’t know about AC repair, they can give you an truthful, unbiased opinion of the services they had completed.

Can You Provide a Detailed, Written Estimate?

It’s one thing to talk about AC repair costs on the phone, and quite another getting a detailed outline of what is to be completed and the cost that goes with the work and parts included. Not only does it safeguard you as the consumer, but it also ensures that the AC contractor is doing everything they’re supposed to. Having something to keep both parties on the same page can be great, especially if something unexpected comes up on the day of your AC repair.

Are You Licensed, Bonded, and Insured?

When Chief / Bauer Service Experts Heating & Air Conditioning receives calls from possible customers asking these types of questions, we’re thrilled that our customers are doing such a thorough background check. Verifying that we’re licensed (permitted to complete the work in Champaign), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to avoid you from being held liable should a worker be hurt) is what separates the true professionals from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to offer proof of all of these so that everyone can be on the same page.

Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Chief / Bauer Service Experts Heating & Air Conditioning, we feel confident in using these as a jumping off point. So next time you’re in need of AC repair and need an honest, trustworthy air conditioner service company in Champaign, give us a call at 217-689-2469 or set up an appointment with our online scheduler.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.