What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Champaign home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an A/C system repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. No worries! Chief/Bauer Service Experts is here to inform you on the standard air conditioning repair process so you can be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to check it to verify that it’s not simply a thermostat settings error. The technician will confirm the thermostat is flipped to cool and then decrease the temperature to see if that will start up the air conditioning system. A defective or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask you to see the air conditioning equipment. Same as a doctor, the repairman will start their trial and error discovery process. There are many things that could be the cause for an air conditioning system that isn’t operating properly, and it’s up the service tech to inspect all the possible causes starting from the most frequent issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will inspect your AC refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your air conditioner is appropriate for the size of your home, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has discovered the issue, he or she should explain all your options. The conversation will generally start with the technician explaining what the issue is, what part (if any) went out, how or why it went out, and how that part makes your A/C system operate.

The service tech will then go into your courses of action, which will entail changing out the part and resolving the trouble, but may also include upgrading parts of the A/C, the A/C system itself, or your whole HVAC system. In some cases, it may make more sense to buy an entire new heating and cooling system, specifically if the A/C system is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to fix the issue.

The repairman might at this point explain what could have avoided the trouble or part failure and how to avoid a future problem from happening. This usually includes proactive maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will discuss the process for repairing the failed part or correcting the issue. If you elect that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts needed and schedule your follow-up appointment to fix the air conditioner. Or, if the part required is already obtainable on their van, they will go ahead and start the air conditioning repair work with your consent.

Keep in mind that throughout Champaign you’re in good hands with Chief/Bauer Service Experts. Our repairmen are ACE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 217-689-2469 and we’ll be happy to discuss the process.

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